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May 9, 2008
Requisition ID 11752BR
Position Title Trainer I
Job Family Operations
Job Location TX-Westlake
Business Unit TSF700-MISG Tax Svc
Req Type Exempt
Employment Category Fulltime-Regular
Job Description Job Description:
Mortgage lenders need to know the real estate taxes owed and paid on mortgaged properties. The need for this information is the engine that powers The First American Corporation. We have a terrific opportunity for a training professional with a strong background in employee assimilation programs within our primary REAL ESTATE TAX SERVICES center located in Westlake, Texas. (located near DFW Intl Airport)
The person in this position will partner with the Training Manager to design and deliver manager and employee development programs and training. As a Trainer I, you will deliver classes to First American employees through traditional classroom, one-on-one, or alternative delivery methods. S/he will work collaboratively with subject matter experts in the client base to translate business driven requirements into training programs with impact for the organization, the business, and the individual. S/he will produce information and educational material and products within budget, on schedule, and in alignment with the client's quality standards and learning objectives. The Trainer will also work closely with the Training Manager to evaluate assigned programs. Travel about 10%.
Available salary range - $40k-$45k.
Job Qualifications Knowledge and Experience:
A minimum of three years training experience, preferably in mortgage banking industry.
A minimum of two years experience as a course designer developing management and employee assimilation programs.
Competence in adult learning theory and instructional systems design.
Demonstrated history of progressive responsibilities.
Ability to work in fast paced environment.
An undergraduate degree or equivalent experience.
Advanced level knowledge of MS Office applications.
Demonstrated Skills and Behaviors:
Strong design, development, delivery management, and facilitation skills.
Ability to multi-task.
Interpersonal, influencing, and oral and written communication skills.
Ability to interpret and translate business requirements into design and delivery.
Strong project management skills.
% of Travel Required <10%
Apply
April 27, 2008
LMS-MIS Administrator
Performance, Development & Learning
Citi Requisition #08016974
The LMS-MIS Administrator is responsible for the deployment, integration, and reporting of online courses, assessments, and collateral materials via the Learning Management System while meeting learning department quality specifications for all processes, standards, and procedures. The job has two major elements, LMS and MIS.
LMS
· Uploads courses/classes into the LMS and integrates courseware with the LMS through an understanding of learning architecture, including SCORM and AICC
· Tests and uploads e-learning modules, Questionmark assessments, MS Live Meeting links, and static content in the LMS
· Utilizes a curriculum strategy to load all multi-component learning events for individualized tracking via the LMS.
· Identifies potential problems, manages risk, and suggests changes and solutions.
· Owns, champions, and executes change in the enterprise LMS and accompanying tools and systems
MIS
· Creates and distributes standardized recurring reports and ad hoc reports via LMS reporting tools per Service Level Agreements
· Creates/maintains all necessary platforms including LMS, reporting systems, shared data drives, Sharepoint sites, PD&L web sites, and other platforms.
· Administers databases for internal web applications
Required Skills:
• Advanced SQL skills experience
• Bachelor degree in computer science or equivalent related experience
• 5+ years programming and DB experience
• Development/troubleshooting experience with Web technologies such as ColdFusion, ASP, JavaScript, SQL, VBScript, CSS, Flash, HTML, XML, and SCORM 1.2
Plus Skills:
• LMS administration experience, SumTotal preferred, but not required.
• Advanced degree in Computer Science or related technical field
• Online collaboration tools such as MS Live Meeting, WebEx
• MS Project, MS Visio, and MS SharePoint
Position reports to the Learning Technologies Manager
Position is based in Irving, TX; less than 10% travel
Contact John Chandler at 469-220-3718.
March 21, 2008
Customer Experience Improvement Facilitator
Company Profile:
Maritz helps companies understand, enable and motivate their employees, sales teams, channel partners and customers to achieve superior business results. You can be part of our Maritz Learning solutions team that enables clients to deliver superior customer experiences by equipping their sales and service personnel with the necessary skills, knowledge and tools to be most effective.
Scope of Project:
Strengthening Brand Image through Continuous Improvement to Maritz Client. Providing the tools and a plan to identify, prioritize, and attack improvement areas most affecting the customer experience. Participate in meetings that facilitate process improvement steps, and drive implementation of recommended changes.
Responsibilities:
- Analyze and interpret customer and employee research data to identify opportunities for franchise performance improvements.
- Develop and nurture positive and productive relationships with franchise personnel, understanding the dynamics of the retail franchise environment, and working within it.
- Monitor implementation of recommendations, and when necessary, develop appropriate metrics for tracking process improvement effectiveness.
- Facilitate franchise management and employee meetings to reach consensus on prioritization of areas for improvement.
- Manage schedule and set appointments to visit assigned franchises once per month.
- Provide necessary training and tools to develop franchise personnel’s ability to conduct effective team meetings and to become increasingly proficient at continuous process improvement.
- Maintain regular communication with key franchise personnel (management, employee teams, etc.) between visits to ensure they are working the process, meeting as expected, and address any issues or needs in a timely manner.
- Keep Lead Facilitator fully informed of progress, issues and other information on a regular and timely basis.
- Attend and participate in periodic conference calls, training meetings and other activities as required by Maritz.
- Arrange travel and other logistics in a cost effective manner.
- Thoroughly complete required administrative reports on a timely basis; generally within two business days.
- Conduct Webinar with centers as required.
Credentials:
- Minimum 5 years experience in organizational development, training environment or related business field.
- Experience consulting with senior management, team leaders and individual contributors.
- Background in organizational systems, process consulting, group dynamics theory, executive coaching, organizational change and continuous improvement principles.
- Experience in leading a performance improvement initiative, executing a comprehensive plan that includes performance improvement, change management and process consultation.
- Comprehensive understanding of organizational development, organizational behavior, change management and team dynamics.
- Ability to analyze and interpret research and other data to identify opportunities for improvement.
- Ability to facilitate the learning and self-discovery of employee teams to identify root causes, alternative solutions and implementation plans.
- Strong written and oral communication skills to be demonstrated both in-franchise, and via administrative reports and email correspondence.
- Demonstrated success in account/territory management and managing project budgets
- Proven track record in relationship-building and influence skills.
- Computer literate and proficient in programs such as Word, Excel and web-based tracking and administration tools.
- Bachelor’s Degree required.
- Have own equipment (i.e. cellular phone, laptop, printer, internet), monthly reimbursement offered.
Preferred Credentials
Number of Positions:
- Seven (including one Lead Consultant)
Length of Project:
- March 31, 2008 to April 2009, with opportunity of expanding beyond.
Locations:
- Nationwide (emphasis on Washington, California (North and South), Arizona, Texas, Alabama, Georgia, South Carolina and Florida)
Travel Requirements:
- Between 40% and 60% depending on location of territory responsible for.
Typical monthly schedule will be visiting up to 10 centers per month, allowing for travel days in between, as well as an administrative week from your home office. Will have flexibility to create own schedule.
Compensation:
· Base annual salary of $85,000
· Contracted as a Freelance Employee with Maritz (Temporary full-time employee)
· Mileage Reimbursement
· Travel and equipment reimbursement
· Two-weeks paid vacation
· 401k, after completion of 1000 hours
· Medical, prescription, disability, life, and critical illness coverage after one-year of service with completion of 1000 hours or more worked.
To Apply:
Create your profile by following these steps:
· Go to www.maritz.com
· Click on About Maritz
· Click Join our Team > Current Openings > opportunities in cities across the United States.
· First time visitors will be asked to build a profile, this will allow you to cut and paste your resume into our database.
· Returning users, simply log in.
· Search for the job title Customer Experience Improvement Facilitator, or requisition #1525 and attach your profile.
March 9, 2008
POSITION: Instructional Designer
COMPANY: CitiMortgage
LOCATION: 6400 Los Colinas Blvd, Irving, TX
Job Code (if required by the organization): 08000436
SUMMARY: The Instructional Designer is responsible for assessment, design, development, implementation, and evaluation of best in class new hire, professional development, leadership, corporate initiatives, and performance improvement solutions that lead to demonstrated ROI.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Consult with business partners to identify and drive performance improvement opportunities
- Meet with business Subject Matter Experts to quickly determine project goals, define or clarify objectives and development content structure, write design document to meet the objectives of the program, within the constraints of the project
- Develop learning strategies to meet objectives
- Conduct task analyses
- Interface with large project teams and diverse stakeholders at multiple levels
- Create and maintain project plans for learning
- Conduct learning needs analysis
- Develop instructional design plans for training materials
- Develop training materials including facilitator and participant guides, storyboards for online training materials, job aids, and evaluation strategies
- Manage large-scale projects and additional resources required to design and deliver learning solutions
- QUALIFICATIONS:
Design interactive training materials that include sound instructional design methodology, appropriate training strategies, and
participant activities for small and large groups. - Demonstrated experience in designing training for technology-delivered instruction (CBT, web-based training, electronic
performance support, etc.). - Experience using established methodologies in all stages of the instructional design process, including needs assessment, analysis,
Design, development, implementation, and evaluation. - Development of measurement strategy for a given client solution to include the approach as well as the design and development of data collection tools to measure the impact of the training.
- Work as a critical thinking partner with project leaders to ensure that a quality work product is delivered to the client on time and within scope.
- Project and process management skills and the ability to manage multiple projects
- Strong background in adult learning practices and instructional design methodologies
- Strong interpersonal and communication skills; creative; well organized; team player; strong follow-through; assertive; ability to deal with ambiguity; willing to learn and to teach; facilitation skills
- Minimum 4 years experience
- Bachelor degree preferred
- Financial industry experience preferred
TO APPLY:
Contact Debra McTaggart via email to debra.mctaggart@citi.com; and www.citi.com, click on Careers link
March 5, 2008
POSITION: Training Developer
COMPANY: Allied Electronics, Inc.
OVERVIEW: Allied (www.alliedelec.com) is a publicly owned $400M (annual revenues) provider of electronic and electromechanical products to businesses around the world. Based in Fort Worth, Texas, Allied has a rich 78 year history and is part of the $1.8B Electrocomponents Group. Allied brings the following added value to our customers: Branch offices in 55 cities in North America for a higher level of customer service, industry leading 2,200 page catalog distributed around the world, over 110,000 items in inventory with access to 1.25M parts on Allied’s ecommerce site.
We are continuing to aggressively grow our business and the Training and Development Department is helping to fuel that growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Interface with employees at all levels within the organization to determine training needs.
- Assist in administering the LMS (Learning Management System) to enroll students, set up courses, etc.
- Determine best training methods for learning objective (i.e., individual training, web conference, e-learning, video, classroom, OJT, workshops).
- Develop course content (the majority of the Training Developer’s time will be spent developing content).
- Develop reference materials.
- Develop testing procedures to be used at completion of training courses.
- Conduct designated training sessions by web conference, classroom or OJT.
- Training areas include: sales, product, warehouse and miscellaneous.
QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Bachelor’s degree (B.A or B.S.) from a College or University; and three years or more related experience.
OTHER:
- Experienced with Microsoft Word, Excel and Outlook.
- Substantial experience and knowledge of PowerPoint.
- Experienced with Internet technology such as search tools, blogs, wikis, intranet, etc.
To Apply: please send your resume to scott.sheaffer@alliedelec.com.
An equal opportunity, affirmative action employer (m/f/v/d) committed to diversity.
February 14, 2008
Organizational Development Manager
We’re going places at Triad Financial Corporation. It’s not an accident, or even a surprise that we are a leading company in non-prime auto finance. Our strength comes from our passion; our passion from exceptional employees who share Triad’s mission to be the non-prime auto finance company of choice. Our recruitment efforts are focused on high potential individuals who are looking for opportunities to learn and excel within a progressive and growing organization.
We are currently searching for an Organizational Development Manager to add to our Dynamic Training and Development team! Reporting to the Training and Development Director, this individual is responsible for designing, developing and executing corporate Organizational Development (OD) strategy, programs and initiatives. This role will provide consultation and support to mid and senior level executives and will develop organizational strategy and execution plans for leadership development, change management and succession planning. They will also provide cross functional leadership of team members through direct and/or indirect management.
Key responsibilities include but not limited to the following:
· Design, develop and continuously improve Leadership and Organizational Development strategy and activities
· Consult with leadership on talent development strategies and processes including succession management, leadership development, and career development
· Perform organizational assessments of GAP analyses for training & organizational development needs throughout the company
· Build and maintain competency models and ensure the company is forward looking in the competencies needed for future leadership growth
· Partner with Human Resources Consultants in developing, executing and managing Career Paths and Succession Planning; develop supporting programs and ensure effective processes and rollout
· Design, deliver, and evaluate leadership and employee development programs; identify and implement development programs for high potential leaders and make appropriate recommendations for future training effectiveness
· Work with Training and Development team to design, plan, and deliver corporate training that aligns with all training and development initiatives
· Design and deliver training material through a variety of mediums including: instructor-led facilitations and team building exercises
The ideal candidate will have a Bachelor's degree or equivalent combination of education and experience with 8-10 years of Organizational Development (O.D.) They will have experience leading and executing OD strategy, including the design and implementation of competency models, succession planning, leadership and management development programs. Prefer Masters Degree and SPHR certification, and experience leading an instructional design team.
Other essential skills/knowledge:
· Proven skill in strategic analysis of Human Resources related programs/business processes
· Ability to articulate and translate strategy into clear goals and initiatives, and analyze situations and opportunities with a broad strategic view
· Ability to influence upward, downward and laterally in cross-functional environments
· Project management experience with small to medium-sized projects
· Good platform, presentation and facilitation skills
· Demonstrated ability to design and conduct training presentations, group facilitations, and team building exercises
· Ability to conduct effective discovery and needs analysis to fully understand the organizations functions, processes, key business drivers, and identify opportunities for increasing process efficiencies
· Understanding of Financial Services industry
· Ability to transcend a parochial, single client/manager mindset and deal with issues/strategies from a total business perspective
· Ability to establish credibility and effectively communicate with, all levels o the organization
· Ability to sell ideas and concepts, persuade others, and achieve client buy-in/ownership
· Ability to drive and influence change to positively change behaviors/cultures
· Manage sensitive information
· Excellent verbal and written communication skills
· Excellent leadership, problem solving and time management skills
· Proficient in Microsoft Office products.
Triad offers a generous total rewards package including a competitive compensation package as well as rich benefits to include medical, dental, and vision coverage, 401(k), paid vacation, holiday and sick time, and much more!
Come join us in helping people realize the dream of owning their own car by financing their purchase or refinancing their current loans!
Apply on line today at www.triadfinancial.com
Tami Chance
TChance@triadfinancial.com
Director, Recruiting
Triad Financial Corporation
5201 Rufe Snow Drive
North Richland Hills, TX 76180
(817)605-5292 0ffice
(817)605-6538 Fax
February 4, 2008
POSITION: Staffing Professional
LOCATION: Houston, TX
INDUSTRY: Oil & Gas
COMPENSATION: $100-120K Base + Bonus
RELOCATION: Yes-Company Paid
SUMMARY: Reporting to a Director, Human Resources, , this position will be one of two Staffing professionals who will provide staffing support to a large (3000O+ employees), multi-location headquarters staff client group (Finance/Accounting, Legal, Security, IT, Supply Chain, Human Resources, etc). Position will require travel.
EDUCATION/EXPERIENCE: BS/BA, Masters a plus, with a minimum of 8-10 years experience in the staffing function. Ideal candidate will have experience in an internal role, recruiting for headquarters client groups. Requires: demonstrated ability to handle a fast-pace & high-level of open positions; hands-on experience with state-of-the-art recruiting tools & methods (internet, database, networking/direct sourcing, advertising, search firms); developing staffing strategy for full-cycle recruiting from sourcing plan development through on-boarding; experience with behavioral-based interviewing; experience with use of metrics & Applicant Tracking Systems; college recruiting programs. Experience supporting global client groups a plus. Must have strong communications and facilitation skills.
CONTACT: Jim Schutz, Vice President
HR Management Search
Management Resource Consulting
1538 Rosalba St. NE
Albuquerque, NM 87112 USA
Voice: 505.275.1238
Fax: 505.275.1235
Email: Jschultz@HRsearch.com
Website(s: http://www.hrsearch.com
http://www.MRC-BusinessGroup.com
MRC - Executive Search & HR Business Consulting
February 2, 2008
POSITION: Program Manager CH53K Customer Training
COMPANY: Sikorsky Aircraft-United Technologies Corporation
LOCATION: Stratford, CT.
COMPENSATION: The company offers a competitive compensation package (depending on qualifications) and benefits including relocation.
SUMMARY: The Program Manager –CH53K Training Customer Training will report to the Director Customer Training and is responsible for leading a group of instructors/curriculum developers supporting U.S. Marine customer training requirements. Duties include:
- Supervise a group of instructors who are engaged in developing and presenting a variety of rotorcraft flight and maintenance training
- Perform staffing, employee discipline and performance appraisals
- Responsible for cost, schedule, budget and control of the group’s training activities
- Assure latest training technologies are incorporated into training programs to maintain effectiveness
- Maintain a variety of training metrics to maximize effectiveness and customer satisfaction
As a member of the management team, the candidate will support identifying creative and synergistic opportunities to maximize revenues for the company.
QUALIFICATIONS: The candidate will have at least 10 years of training technical expertise and proven leadership experience ideally in the helicopter industry or the U.S. Marines.
- Data driven curriculum development
- New product commercialization in a business development, marketing or project management role
- Strategic thinker
- Excellent management, communication and presentation skills are a necessity
- Education: Undergraduate technical degree, MBA/MS preferred
- Airline Transport or Commercial Pilot Certificate/Certified Flight Instructor Preferred
- Airframe Power Plant License Preferred
- Must be a highly motivated self-starter with customer focus
- Project Management skills
OTHER: U.S. citizenship required
CONTACT: Cas Hill of Hill Associates LLC.
Office: 203-374-6838
Cell: 203-522-2218
hillassociates@optonline.net
January 2, 2008
POSITION: Associate Vice Chancellor, Workforce Development
COMPANY: Lone Star College System
(Job Posting# 00527)
SUMMARY: North Harris Montgomery Community College District is changing its name to LONE STAR COLLEGE SYSTEM. But the metamorphosis is more than just a new moniker. The new name emphasizes our renewed commitment to the community and to Texas. It also gives us a firm foundation to manage our extraordinary growth (over 49,000 students).
We recognize that our corporate education function is an essential part of our commitment to the community. Therefore, we have centralized the function and are seeking a dynamic individual to implement and oversee corporate education operations for our entire college system.
If you have the ability to provide strategic leadership internally and build collaborative relationships with external resources in the development and delivery of quality training, this will be a unique opportunity for you. You will be capitalizing on all of your extensive experience in business and/or workforce training and utilizing your hands-on background in sales, training needs assessment, and program delivery.
If you are ready for a quantum leap in your professional development, jump on board the new Lone Star College System, because “The Best Is Yet To Come!"
Follow this link for more information on our college system and the advertised position: https://jobs.nhmccd.edu 'Search and Apply' for Job Posting# 00527.
Direct questions about the employment process to our Recruiting Manager: Maria.H.Anderson@nhmccd.edu . Or, contact the Executive Director, Human Resources: Glen.R.Powel@nhmccd.edu
Criminal background check required. AA/EEO
January 2, 2008
POSITION: Technical Trainer (Temporary) - approx. 6 months duration
COMPANY: Tarrant County Government
START DATE: Late January/Early February
SUMMARY: This position will serve on the Core Competency Center (CCC) training team. Position will design, develop, maintain, and deliver SAP and other software applications training classes to users throughout Tarrant County. This position will also provide support to users of the SAP and other CCC-supported systems.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Participate in the process of designing, developing, and delivering training courses for the SAP upgrade.
2. Meet with County’s SAP Core Competency Center team members, super users, and department managers to assess training needs in preparation for developing upgrade training materials.
3. Work closely with CCC team/SAP upgrade project team in assessing changes to SAP system and their impact on existing training materials and course content.
4. Update existing training course materials including quick reference cards, tutorials, and PowerPoint content based on changes to the SAP system after the upgrade.
5. Create new training course materials including quick reference cards, tutorials, and PowerPoint content for new functionality available in the upgraded SAP system.
6. Assist in setting up, maintaining, and refreshing training data in the SAP training clients.
7. Test SAP training materials and training data in preparation for class delivery.
8. Assist in teaching ‘train the trainer’ to other team members that will help deliver the upgrade training.
9. Deliver SAP upgrade training that may include one or more of the following topics: Employee Self Service (ESS), SAP Basic Navigation, SAP portals navigation, SAP Variants, Time Approval and Reporting, Basic Requisitioning, Goods Receipt/Service Entry Sheets, HR Essentials, Department Budget Entry and others as required.
10. Serve as a ‘backup’ to the CCC training team in delivering any of the existing SAP courses
11. Assist in preparation and upload of latest training materials to the CCC training website.
12. Provide end-user support after upgrade ‘go live’.
13. Perform all related duties as assigned.
QUALIFICATIONS:
- Minimum of three (3) years of SAP or other ERP software package experience is required.
- Prefer three (3) years experience teaching SAP applications.
- Preference will also be given to public sector experience.
- Knowledge of business processes and knowledge and application of quality improvement processes are necessary.
- Proven time management and ability to manage multiple tasks concurrently are required.
- Quality and customer service orientation mandatory.
- Must have excellent communication (written and oral), judgment, and problem-solving skills.
- Experience in using a simulation tool like SAP Tutor is also a plus.
- Strong preference will be given to knowledge of the SAP HR and ESS modules.
CONTACT: Send resume to srhorn@tarrantcounty.com
