ASTD Fort Worth Mid-Cities Events

Monthly Meeting - Colleen A. Rickenbacher, Business Etiquette for Trainers (07 Jun 2012)

Thu, 07 Jun 2012 22:00:00 GMT

Business Etiquette for Trainers - Customer and Clients Service: The Secrets of Taking Care of Business

As we move at a faster pace, we often forget the basics of taking care of clients. Learn how to provide good service from start to finish. Discover little acts of kindness that will make you memorable to your customers, achieve differentiation, and build your business. Great service is the key to retaining your clients and taking you steps above your competition.

http://www.colleenrickenbacher.com

Colleen was recognized by Meeting News Magazine as One of the Top 25 Most Influential People in the Meetings Industry and most recently by the Texas Meetings & Events Magazine.

Her book Be On Your Best Business Behavior covers all areas of practical business and dining skills. Be On Your Best Cultural Behavior covers the proper etiquette and protocol in 33 countries.

Her latest book The Big Books of People Skills Games provides quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service. Her new books to be released in 2012 include Teenage Etiquette and Kids to Kids Manners, which is being written with two of her grandchildren.

Facilitating for Excellence Certificate (10 Jun 2012)

Sun, 10 Jun 2012 04:00:00 GMT

Effective facilitation involves processes and skills that help groups to function to their highest potential. The purpose of facilitation is to guide a group to an agreed-upon destination or outcome. Because of the powerful nature of facilitation in accomplishing goals and objectives, todays professional is expected to facilitate groups. This one day dynamic, performance-based workshop gives you multiple techniques for delivering exceptional facilitation.

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Monthly Meeting - Barbara Matthews, The ANSWER to Rapid Analysis: A Successful Implementation (06 Sep 2012)

Thu, 06 Sep 2012 22:00:00 GMT

Are you faced with tight timelines and even tighter budgets? Are you inundated with requests for training when training may not solve the problem? Do you want to have a great impact on the bottom line? We’ve got the ANSWER.

As an expert in learning and performance, you understand the importance and benefits of needs analysis. You also understand that the time and money associated with traditional needs analyses often aren’t balanced with the size of the need. Allen’s ANSWER Analysis provides a scalable approach to needs analysis that helps learning professionals gather and evaluate key factors in a timely fashion that matches today’s rapid development trends.

In this session, we will explore the application of the ANSWER Analysis and the benefits derived from implementing this process. We will also demonstrate how the DesignJot iPad app, from Allen, combines the power of the ANSWER Analysis with the go-anywhere flexibility of the tablet to further enable learning professionals to design impactful solutions.

http://www.allencomm.com

Barbara Matthews has always been passionate about learning. Originally an elementary school teacher, Barbara has spent the last 15 years in the field of learning and development. Barbara currently works as the Director of Learning Solutions for Allen Communication Learning Services, where she has had the opportunity to help many of the world’s best L&D organizations design learning solutions that drive business results.

Blended Learning Certificate Program (23 Oct 2012)

Tue, 23 Oct 2012 04:00:00 GMT

Today's learning professionals are under pressure to address ever-evolving skills needed in their organizations, and they are being asked to do so with limited resources and time. This new program provides the roadmap for creating high-impact solutions that address these needs by combining various learning platforms, methods, and formats to motivate learners, produce real results, and increase productivity. After this workshop, participants will be able to take immediate steps necessary to begin building blended learning solutions using the tools and action plan provided.

The Blended Learning Certificate Program starts on Tuesday, October 23, 2012 at the Holiday Inn Express, 820 Thousand Oaks Drive, Hurst, TX 76053.

Day one runs from 8:30 a.m. 4:30 p.m.

Day two starts at 8:30 a.m. and runs until approximately 2:00 p.m.

Because this workshop uses a blended approach, participants must also attend a mandatory (in order to receive the Certificate of Completion) live instructor-led online session that will take place on , 2012 from 1:00 - 5:00 p.m. US Eastern Time. Please mark your calendar and additional details will be provided in the prework package and face-to-face workshop

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Career Planning and Talent Management Certificate Program (23 Oct 2012)

Tue, 23 Oct 2012 04:00:00 GMT

Now more than ever, employees need to have the right skills to meet the strategic challenges of the organization and employee career-paths need to align with these objectives.

This two-day program will explore processes essential to achieving an optimal match between individual and organizational needs; and promote individual growth and organizational renewal.

The Career Planning and Talent Development Certificate Program starts on:

The workshop begins promptly at 8:30 a.m. and ends at 4:30 p.m. each day

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Monthly Meeting - John H. Cox, Self-direction and the Workplace: Building a Self-Directed Learning “Engine”. (01 Nov 2012)

Thu, 01 Nov 2012 22:00:00 GMT

Are you looking for a practical, cost effective, and systematic instructional approach for preparing employees to perform their jobs? Come and learn how to apply a learning methodology that utilizes multiple research supported learning principles. The combination of these principles results in the ability to:

Focus on competency development
Recognize employee’s prior experiences
Utilized the work environment for 90 % of the learning
Provide multiple levels of feedback
Allow employees to self-direct their training program

John H. Cox, Ed.D, CPLP is the president of the CoxLearningGroup. His firm helps companies select, train, and retain their human resources talent. With over 25 years experience, he has completed more than a hundred initiatives for clients in the Retail, Hospitality, Distribution, and Manufacturing industries.

http://www.coxlearninggroup.com

CPLP Study Prep Workshop (14 Nov 2012)

Wed, 14 Nov 2012 05:00:00 GMT

This two-day workshop will help you create your personalized study plan to become a Certified Professional in Learning and Performance (CPLP®). You’ll begin to prepare for both the CPLP knowledge-based exam and the work product submission.

Please Note: By accessing the portal content you agree to the terms and conditions of this site. To view the complete terms and conditions, please visit http://www.astd.org/portalterms

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