ASTD Fort Worth Mid-Cities Career Opportunities

Instructional Designer - BerylHealth

Rick Palmer — Tue, 24 Apr 2012 13:59:48 GMT

INSTRUCTIONAL DESIGNER - BerylHealth

DESCRIPTION/OBJECTIVE

As a member of a self-directed work team, this position will provide training consultation and support to internal and external Beryl customers by designing, planning, organizing, creating delivering and measuring the effectiveness of training modules/learning solutions for instructor-led, online and blended environments as well as written/electronic job aides.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties may be assigned.

Instructional Design (approximately 70% of time)

Develop training plans for internal and external clients.
Design, develop and maintain multi-purposed courseware using accepted Instructional Systems Design Methodology using a variety of industry tools.
Develop criteria for all four levels of training evaluation (reaction, learning, behavior, results).
Develop interactive, multimedia courseware.
Develop and maintain subject matter expertise in all Beryl training programs and Beryl’s call handling applications.
Compile application design recommendations that support call handling improvements.
Establish and maintain current SOPs for the Training function.
Collaborate with internal departments and external Clients to identify client needs and develop training strategies to support them in a professional and effective manner.
Create professional development initiatives to support continued employee growth.
Develop training modules that Beryl can offer to clients on a retail basis as a Beryl "product or service."
Lead cross-functional project teams.
Mentor other training professionals.

Training Delivery (approximately 30% of time)

Partner with stakeholders to coordinate the delivery of training events.
Conduct Train-the-Trainer activities for new programs.
Deliver/Facilitate training sessions as appropriate.
Effectively document the participants’ progress/completion of training modules.

REQUIREMENTS

Advanced degree or certification in Performance Technology or Instructional Design.
5+ years of progressive experience as a trainer/facilitator and instructional designer.
CPLP preferred.
Call center experience preferred.
Healthcare experience preferred.
Familiarity with Salesforce.com preferred.
Familiarity with variety of technologies including Adobe Captivate and WebEX.
Documented experience in building and executing learning strategies.
Proven experience with Instructional Design and performance consulting in cross-functional environments and the ability to drive metric improvements.
Ability to convey the complex instructional design concepts to internal stakeholders in a manner that they can understand and support.
Ability to collaborate and establish credibility with busy, non-training professionals.
Strong leadership and employee relations skills.
Highly developed verbal and written skills.
Ability to successfully manage multiple large scale projects.
Strong facilitation and presentation skills.
Proficient in Microsoft Office suite of products (Word, PowerPoint, Excel).
Possess high energy level, initiative and sense of humor.
Keeps current on industry practices and trends.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk and hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

To apply for this position, apply at http://www.beryl.net/careers/careers-at-beryl.

Principal Training and Development - Sabre Holdings

Rick Palmer — Tue, 24 Apr 2012 13:53:49 GMT

Principal Training and Development - Sabre Holdings

Sabre Holdings connects people with the world's greatest travel possibilities by retailing travel products and providing distribution and technology solutions for the travel industry through our three companies: Travelocity, Sabre Travel Network and Sabre Airline Solutions. Headquartered in Southlake, Texas, Sabre Holdings has approximately 9,000 employees in more than 55 countries. Our teams around the world work together to support travelers, travel agents, corporations, government agencies and travel suppliers. Our team members are people who take initiative, are resourceful and innovative, and are passionate about what they do. In return for their hard work and dedication, Sabre Holdings provides our employees with countless learning and growth opportunities, a healthy work-life balance and a fun, yet productive, work environment.

General Description:

The Talent Development Design Lead develops a structured and global approach to management and leadership pipeline program design, development, implementation and evaluation. Responsible for the comprehensive design, program management and facilitation of enterprise-wide development initiatives including new manager programs, leadership development, and employee engagement. Has an excellent understanding of adult learning, training design, project management and communication skills. Develops, evaluates and revises course and program material, reviews course feedback and implements changes as needed. Develops evaluation and validation instruments to collect and interpret data assessing the organization needs and training program effectiveness. Facilitates organization and leadership development efforts working with employees and managers to address root causes of human resources issues. Builds strong, collaborative relationships across the organization to align training and development needs to organizational objectives.

Qualifications:

EDUCATION: Bachelor's degree in Instructional Design or related fields, or equivalent combination of education, training and experience in the learning and performance improvement field, Master's degree preferred.

EXPERIENCE: Minimum 8 years related work experience, Advanced computer software skills, SharePoint experience preferred. Excellent written and verbal communication skills. Ability to lead and execute multiple projects simultaneously.

SPECIALIZED KNOWLEDGE AND SKILLS: Training and Development: Knowledge of training concepts, principles and practices required for needs assessment, curriculum design, and delivery of training programs. Facilitation: Understands and utilizes various facilitation methods and techniques to guide groups through the learning process. Evokes participation and creativity from others. Coaching: Knowledge of effective techniques to provide behavioral feedback and tailored development suggestions (e.g., training, learning opportunities, key experiences) for individual, team and organizational needs. Consulting Process: Uses a consultative approach to needs assessment and information gathering to determine customer issues and needs; develops appropriate outcomes and measures of success; interprets data (e.g., statistics, trends, and themes from narrative data) and translates into recommendations; tracks measures of project/product/program effectiveness and updates interventions based on feedback. Organization Development and Effectiveness: Basic knowledge of organizational development and effectiveness concepts, principles, and practices related to planning, evaluating, and administering training, organizational development, talent management and career development initiatives. Organizational surveys: Knowledge of organizational surveys including planning, administration, report interpretation and action planning (e.g., 360s, employee engagement, etc).

Apply online at www.sabre.jobs, Req 00HBO – Principal Training & Development

IT Trainer and Applications Specialist

Rick Palmer — Wed, 01 Feb 2012 13:31:10 GMT

IT Trainer and Applications Specialist

Overview

This is a full-time, direct hire position, with a large Dallas law firm. The salary range is $52,000 - $60,000 ( the firm might consider up to 62K). The position requires heavy travel to the firm’s other offices within the U.S. – up to 50% overnight travel may be required. When in Dallas, time will be divided between the Downtown Office and the Data Center located in Richardson.

Must be expert level in MS Office, Windows 2000, Windows 2007 and XP. Must have experience with E-learning (on-line learning platforms). Any previous experience with a document management system a plus. The ideal candidate will be enthusiastic and comfortable presenting to large groups and also working with individuals on a one-on-one basis. One of the responsibilities of the position is conducting New Hire orientations for the Support Staff and the Attorneys.

Basic Function

This non-exempt position helps coordinate training throughout application rollout lifecycle, from strategic definition to end-of-life planning.

Essential Duites

Write, edit, and proofread variety of documentation.
Coordinate schedules with personnel and classroom participants.
Prepare and maintain documentation pertaining to programming, systems operation and user documentation.
Translate business specifications into user documentation.
Plan, write, and maintain systems and user support documentation efforts, including online help screen.
Participate in, and conduct technical training programs.
Determines training objectives.
Write training programs, including outline, text, handouts, and tests, and designs laboratory exercises.

Other Duties

Provide backup support to the firm HelpDesk. Perform other related duties as assigned.

Qualifications

Bachelors Degree Required
The Trainer/Applications Specialist should have extensive knowledge of Microsoft Word, Excel, PowerPoint, Outlook, iManage, Windows 2000 and XP.
The Trainer/Applications Specialist must have good oral communication skills. This individual must be able to multi-task and be detail-oriented.
The ability to communicate effectively with different levels within an organization required.
This individual must also have good written communication skills and the ability to organize a series of instructional steps into written guidelines. Requires 2-3 years previous training experience.
Prior experience training in a law firm environment and experience with legal software a plus but not a requirement.

Physical Demands and Working Conditions

Physical Demands:

Must be able to move around the office up to 30% of the time; Position remains stationary at least 50% of the time; When doing occasional office build outs or system upgrades, might be required to move around up to 100% of the time; This position constantly operates, and occasionally positions, computers and other office productivity machines (e.g., fax machine, copier, printer, etc); Occasionally positions self to set up computers/equipment in the training room and might include underneath desks, up to 15% of the time; Occasionally moves computer equipment weighing up to 25 lbs; This position requires frequent clear communication and exchange of information with the firm attorneys and staff. This position requires occasional work after normal business hours and on weekends.

Working Conditions:

Office environment. Bi-weekly day travel; up to 50% of overnight travel may be required.

Interested Candidates, please contact:

Katsy Boyd – Recruiter

Boyd & Taylor Resources

214-520-0330 (Oak Lawn/Turtle Creek Area)

kboyd@boydtaylor.com

www.boydtaylor.com

Instructional Designer - Pier 1 Imports

Rick Palmer — Wed, 18 Jan 2012 16:36:06 GMT

Instructional Designer

Job Description

Pier 1 Imports, North America's largest specialty retailer of decorative home furnishings and gifts, is currently looking for an Instructional Designer to join our ever-growing team.

The Instructional Designer will develop and deliver training resources that support the growth and competency development of our associates. The chosen candidate will integrate the company Compass, Vision and Values into high quality professional development tools that enable the learner to meet performance goals and achieve business objectives. This designer will develop new materials and transition existing training materials into creative, yet practical learning solutions which will include clear instructional objectives as well as performance testing and evaluation. Additionally, the associate in this role engages audiences in the learning process using advanced facilitation skills and makes the learning interactive, fun and easily transferable to job responsibilities.

Job Responsibilities:

End to End Design and Development: Outline lessons, design user interface and other visual media, build storyboards, and write content including exercises, activities, tests and assessment tools for both participant and facilitator.
Needs Analysis and Research: Interview key stakeholders, internal customers and subject matter experts to determine performance needs and gaps. Gather information through industry best practices and cross functional business partners.
Facilitation: Facilitate instructor led training on a variety of topics including but not limited to: Situational Leadership II, Situational Self Leadership, Pier 1 Imports Management Development Series and other general management topics. Conducts train the trainer sessions as required.
Project Management: Formulate time lines and create design documentation to formally structure and manage projects.
Review and Evaluation Process: Validate design and procedures with internal customers. Evaluate learner performance and customer satisfaction using standard models of evaluation.

Job Requirements:

4-year college degree or equivalent in related field.
3 - 5 years of content development and design experience.
Solid platform/facilitation skills. Ability to deliver training to a wide variety of audiences.
Experience developing content on topics that fall within the categories of Performance Management, Talent Management, Leadership Development and Talent Acquisition.
Required Software: Ms Word, Excel and PowerPoint, In Design, Adobe.
Strong written and verbal communication skills required.
Knowledge of Situational Leadership II and other Blanchard programs a plus.

If you are interested in this role, please forward your resume to Jennifer Johnson at jljohnson@pier1.com.